About ALMCare

 Psychologists typically use the first session to understand your background, concerns, and reasons for seeking help, often involving a brief intake questionnaire. 

 While you can self-refer (pay privately), a GP referral (Mental Health Treatment Plan) is usually required to claim Medicare rebates. 

• WorkCover/CTP: Yes, a GP referral is required, along with a medical certificate (for WorkCover) to begin treatment.
• Private Health: A GP referral is not required, though recommended.
•  If your WorkCover or CTP claim is approved, there are generally no out-of-pocket costs for you, as the insurance company covers the cost of treatment directly. 

 A standard psychology session is generally 1 hour. 

 This varies based on your needs, but is often reviewed after an initial 6 sessions. 

  Yes, telehealth is commonly available, often conducted via a secure video link. 

 Yes, research consistently indicates that telehealth is equally effective for many conditions, including anxiety, depression, and trauma. 

Yes, information is private, with exceptions such as a risk of harm to yourself or others, or a subpoena. 

 The Practice requires 24 hours notice to avoid cancellation fees, which are part of our cancellation policy. 

Clinical psychologists generally have additional specialised training in mental health assessments and treatments. 

Clinical psychologists generally have additional specialised training in mental health assessments and treatments. 

 We offer secure on-site parking at the Harvey Norman building. As spaces are limited, please call us upon arrival so our staff can let you into the secure area. 

Depending on the time of day street parking can also often be found.